PRIVACY POLICY Eyewell Clinic, LLC is committed to protecting the privacy and security of visitors to our website. This website privacy policy (“Privacy Policy”) describes the kind of information we collect, how it is used and your options as you interact with our website. By using this website, you agree to the terms and conditions of this policy. Please read the following carefully before using the website. “Protected health information” as defined under the Health Insurance Portability & Accountability Act and related regulations (collectively referred to as “HIPAA”). This including information you provide to an Eyewell facility while being treated as a patient of Eyewell or within the Janeapp (Eyewell patient portal). This is separate and subject to the Privacy Policies embedded in the JaneApp portal when you register as a patient. Your Consent By using our website, you consent to the collection, use and sharing of information as described in this Privacy Policy. By providing us with an email address, you agree that we may use your email address to communicate with you about our services. (NOTE: Opt-out options are discussed in the sections entitled “Cookies, Tracking and Internet-based Advertising” and “Newsletter/ Press Release Subscriptions”.) Information That We Collect You may use our website without providing any personal information. When you reply to any of our communications with a request, we may need to collect additional information so we can respond to you. For example, you may be asked to provide personal information, such as name, email address, and demographic information, if you choose to complete any of the online forms used for blog or newsletter posts, special events, promotions, appointment requests, and to provide feedback. If you submit any personal information relating to other people, you represent that you have the authority to do so and that individual has agreed to permit us to use the information in accordance with this Privacy Policy. You also represent that that individual has reviewed our Privacy Policy and has agreed to them. By submitting personal information, you grant Eyewell the right to transmit, monitor, retrieve, store and use that information in connection with the operation of the website. Patients can opt to create an Eyewell clinical account, which is required for using the online portal to schedule appointments or receive information about your visit. This is not the same as our website. Eyewell uses the JaneApp platform which is a secure, HIPAA compliant portal available for patients. Data Security Eyewell is committed to protecting the privacy of the personal information you provide to us via this website so that we can make sure it remains as secure as possible. The myeyewell.com website is not to be used to send any of your health information. Reasonable efforts are in place to prevent unauthorized use that protects the integrity and privacy of personal information submitted to us via this website. As an additional security measure, your personal information is also encrypted during transmission using appropriate security software. However, we cannot guarantee the security of any information you transmit to us through online applications, and you do so at your own risk. Depending on the nature of the inquiry, your communication could be discarded, and we may not receive it. If you wish, you can contact us instead by telephone at the numbers provided throughout our Websites. Newsletter/Press Release Subscription If you wish to subscribe to our newsletters and publications, we collect and store first and last names and your email address. This information is used internally for distribution purposes. We do not share this information with third parties. We will not automatically send you newsletter information but you can access it on our website on your own. Cookies, Tracking and Internet-based Advertising This website works with third-party products or services (“Service Providers”). These include Google and other Service Providers who help us track and analyze visitor activity on the website, measure the effectiveness of our advertising efforts, and support the optimization of our digital marketing campaigns. The website uses “cookies,” tracking pixels and related technologies. Cookies are small data files that online services can store on, and retrieve from, a user’s computer or mobile device through the user’s web browser. The information is stored and retrievable either for the duration of a website visit (known as “session cookies”), or until some later point in time set by the website setting the cookie (known as “persistent cookies”). Examples of information we and our Service Providers collect include how often someone visits this website and what they do while on the website. We and our Service Providers use this information in the aggregate to understand how our visitors as a group use different resources and to help us improve our website. We and our Service Providers also collect information about the activity of individual website users. This information may be used to direct related Eyewell advertisements and/or informational content to website users when they visit other websites. Most internet browsers accept cookies by default, but you can modify your browser preferences to block or restrict cookies if you do not want your web browsing activity tracked. There are a variety of tools publicly available to manage cookies and similar technologies that collect information related to your use of the website. Learn more from (i) the FTC or (ii) the Digital Advertising Alliance opt-out page, which allows users to opt out from receiving interest-based advertising. These services have to be accessed by you and our company cannot assist you with this. We are not responsible for the effectiveness or compliance of third party opt-out mechanisms or programs. Please note that if you delete your cookies or upgrade your browser after having opted out, you will need to opt out again. Further, if you use multiple browsers or devices you will need to opt out on each browser or device. You can access the information on this website without enabling cookies in your browser, but disabling cookies may result in a diminished ability to take advantage of the services and related informational content on the website. We use web analytics and tag management services and tools provided by Google and other third parties to collect certain information relating to your use of this website. You can find out more about how Google uses data when you visit our website by visiting “How Google uses data when you use our partners' sites or apps.” Our Service Providers may acquire additional information about your activity on our website, including pages you visit, access times, visit duration, how you arrived at our website and your IP address. An IP address is a number that identifies a device connected to the Internet. For most devices, the IP address changes on at least a weekly basis. Our Service Providers may also acquire device identifiers and specific information about the browser you use. In some cases, this information may be unique to you. What does Eyewell do with your information? Eyewell wants our users to understand how we handle your personal information. Federal law requires that we explain how we collect, share and protect the information you give to us. We explain that we will use the information you provide to fulfill online requests, and respond to customer service inquiries, or in other ways as required by law. What kind of information do we collect? Information to identify you (when provided by you) includes your name, zip code, email, mobile phone) We may use your information to: · Help us improve the services we offer. · Personalize your experience and inform you about the treatments/services in which you have indicated an interest. · Tailor digital advertisements on third-party websites based on your interactions on our website. · Improve our website offerings. · Respond to your questions and requests and improve customer service. · Administer a promotion, survey or other site features. · Communicate changes to our Privacy Policy or terms of use. What is shared? Here we explain why we would need to share your information to a third party. Eyewell shares limited information with third parties, including as required by law or in order to provide the services requested. The Eyewell website is hosted by a reputable third-party vendor to help us manage this website, provide content and information, and interact better with our patients and visitors. We do not share your personal information for marketing or for routine business operations Online Surveys Occasionally we may request feedback on this website to better understand how we can improve what information we present and how we present it. These surveys do not ask questions that could personally identify you. We may ask for contact information to follow-up, but you can decline to provide that information. Information that you provide in a survey may be shared with employees or third parties to aggregate the data. Email Information Please do not provide personal information via email to us. You must use the JaneApp clinical portal. Remember that email messages, unless encrypted while in transit, can be viewed by other Internet users. If you have personal information to communicate, please use the appropriate secure online form or contact the necessary party using traditional means such as phone or mail.You are responsible for making sure your email information with us is up to date. If you receive an email that looks like it is from Eyewell and asks for your personal information, do not respond. This may be a scam or “Phishing” email intended to steal your information. Eyewell will never request your password, user name, credit card information or other personal information through email. Links to External Websites This online Privacy Policy applies only to this website. This website may containlinks to other websites, within and outside of Eyewell. Please be aware that this Privacy Policy does not apply to those websites. We encourage you to read the Privacy Policy on any other websites before providing them with personal information. Certain interactive patient applications may be linked to this website as a convenience for you. If you choose to utilize a specific patient application, please be sure to read the privacy policy associated with that application. The Eyewell JaneApp, offers patients secure electronic messaging. Transfer in the Event of Sale or Change of Control If the ownership of our business changes or we need to transfer assets relating to this website to a third party, we may transfer your personal information to the new owner. Your information would remain subject to the promises made in the applicable Website Privacy Policy unless you specify otherwise. Changes to This Policy Eyewell has the right to change or update this Website Privacy Policy from time to time without notice, so please review it periodically to keep informed of any changes. The date at the bottom indicates when the policy was last reviewed and updated. If there are significant changes in the way your personal information is treated, you will be send an email outlining the changes to your email account on file. If you have questions about this Privacy Policy or concerns about how we collect, use or protect your personal information, please contact us as listed below. Contact Us If you have questions about this Privacy Policy or concerns about how we collect, use or protect your personal information, please contact us at info@eyewell.com Posted 03/25/2024
